Shipping information

At Drenie Store, we strive to ensure that your shopping experience is smooth and hassle-free, especially when it comes to shipping. Below is all the information you need to know about our shipping process:

1. Processing Time:
Once your order is placed, we begin processing it immediately. Orders typically take 1-3 business days to process before being shipped out.

2. Shipping Rates:
We offer a variety of shipping options to accommodate your needs. Shipping rates are calculated at checkout based on your location and the weight of your order. We also offer free standard shipping on orders over a certain amount, which will be indicated at checkout.

3. Delivery Time:
Delivery times vary depending on your location and the shipping method selected. Standard shipping typically takes 5-7 business days, while expedited shipping options are available for faster delivery.

4. International Shipping:
We are pleased to offer international shipping to selected countries. Shipping rates and delivery times will be calculated at checkout based on your location. Please note that customs fees and import duties may apply and are the responsibility of the customer.

5. Order Tracking:
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package online and stay updated on its delivery status.

6. Lost or Delayed Packages:
If your package is delayed or appears to be lost, please contact our customer service team as soon as possible. We will work with the carrier to resolve the issue and ensure your order reaches you promptly.

7. Shipping Restrictions:
Certain items may have shipping restrictions due to size, weight, or destination. These restrictions will be noted on the product page or at checkout.

If you have any further questions about our shipping policies, please don't hesitate to contact us. We're here to help!